We Ship Worldwide

SHIPPING RATES

 
We ship worldwide via USPS First Class shipping. Your orders will arrive at your door within 1-3 days in USA. International orders outside USA will arrive in 7-21 days depending on your location and you have an option to track your order.

 

 

Not Tracked

Tracked

USA

FREE Orders Over $30 (1-3 Days)

FREE

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USPS First Class Domestic (1-3 Days)

$3.30

$4.99

Canada

FREE Orders Over $50 (5-17 Days)

FREE

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USPS First Class International (5-17 Days)

$4.99

$9.99

Rest of the World

FREE Orders Over $50 (7-21 Days)

FREE

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USPS First Class International (7-21 Days)

$5.99

$11.99

 

 

WORLDWIDE LOCATIONS

 

We have our shipping facilities worldwide, including: USA, Australia and UK. Your orders will be automatically shipped from our nearest facility from you. 
  
We ship Monday through Friday, excluding weekends and holidays. 
Orders are shipped out on the same day! (Mon-Fri) 
  
If we are unable to process your order due to inaccurate or incomplete payment or incorrect address information, your order processing may be delayed an additional 3-5 business days.


TRACKING YOUR ORDER

 

Once your payment has cleared, you will receive an e-mail when your order has been processed. You will receive a second confirmation e-mail once your order has been shipped. If you choose USPS First Class Domestic and International Tracked the confirmation e-mail will include your tracking number and link to follow the journey of your package. First Class Domestic and International Not Tracked do not provide tracking number. 

 

ORDERS & RETURNS

 
Due to the nature of the item and for sanitary purposes there are no refunds or exchanges.  In the unlikely event you receive a damaged item, we will gladly replace it.
 
For damaged item(s), please include your order # and return to one of our offices at:

Heelcatch
c/o FulfillRite Receiving
1715 Oak Street Suite 1
Lakewood, NJ 08701
USA

 

Heelcatch
302 35 Bowman Street Pyrmont
NSW 2009
Australia

 

Heelcatch
c/o RCD Fulfillment 
Unit 4 Hermes Court, Hermes Close
Warwick CV34 6NJ
UK

 

For all other questions or inquires, please contact us at contact@heelcatch.com